StockPoint platform does not buy anything, does not sell anything and can in no way influence currency pair rates. StockPoint takes a certain percentage of the transaction amount of users, as a commission for ensuring the safety and convenience of trading. StockPoint is available 24/7 without weekends and holidays.
We pay serious attention to security issues and use advanced protection methods: the system Cryptowallet, two-factor authentication and mandatory verification of all users.
Our customer service is open 7 days a week and 24 hours a day without breaks and holidays. If you have a question, wish or suggestion, then our operators are always ready to help you with any problem, as well as listen to the most ambitious suggestions for improving the service.
Support can be contacted by writing to us by mail. [email protected]. The term of consideration of the application and the subsequent response to the decision depends on the completeness of the problem you have outlined. So try to describe the situation most fully. In the subject line, be sure to specify the essence of the problem. For example, "I can not withdraw currency" or "Problems with verification". And in the letter itself, you must specify the e-mail registered with us. It is better to write from registered mail too.